Privacy Policy

Last updated: March 2026

Istanbul Airport Pickup (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

Personal Information

When you book a transfer or contact us, we may collect:

• Full name
• Email address
• Phone number
• Flight details
• Pickup and drop-off addresses
• Payment information (processed securely by our payment provider)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

2. How We Use Your Information

We use your personal information to:

• Process and confirm your transfer bookings
• Communicate with you about your reservation
• Send booking confirmations and updates
• Provide customer support
• Process payments securely
• Improve our services and website
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Our drivers: Name, phone number, pickup location, and flight details necessary to provide the transfer service
• Payment processors: To securely process your payment
• Legal authorities: When required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure payment processing (PCI compliant)
• Limited access to personal data
• Regular security assessments

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve our services

You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically kept for 3 years for accounting purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: